top of page
-
What areas do you service?We provide pool services to Northern Delaware and the surrounding area. Contact us to see if your location is within our service area.
-
What services do you offer?We provide a range of pool services, including: Regular pool cleaning and maintenance Chemical testing and balancing Safety cover installation Equipment inspections and repairs Filter cleaning Seasonal pool openings and closings
-
How often should I have my pool cleaned?For best results, we recommend weekly cleaning to maintain proper water chemistry and cleanliness. However, we can customize a schedule based on your pool’s usage and needs.
-
What is included in your basic pool cleaning service?Our basic pool cleaning service includes: Skimming debris from the water’s surface Brushing pool walls and steps Vacuuming the pool floor Emptying skimmer and pump baskets Checking and balancing water chemistry Inspecting equipment for proper operation
-
What if my pool is in poor condition or hasn't been maintained?Our basic cleaning service assumes the pool has been reasonably maintained. If the pool has heavy algae buildup, excessive debris, or non-functioning equipment, additional fees may apply for extra labor or repairs. We will notify you of the condition and provide an estimate before proceeding with any extra work.
-
How do I know if my pool equipment is functioning properly?During each cleaning visit, we perform a basic check of your pool equipment, including pumps, filters, and skimmers. If we notice any issues, we’ll notify you and recommend repairs or maintenance.
-
How do I schedule or cancel a service appointment?You can schedule or cancel an appointment conveniently through our website or by contacting us directly via phone or email. We require at least 24 hours' notice for cancellations to avoid a service call fee.
-
Do you provide emergency or one-time services?Yes, we offer one-time cleanings, equipment inspections, and emergency services. Contact us to discuss your needs and availability.
-
What happens if it rains or the weather is bad on my service date?In the case of extreme weather (e.g., heavy rain, lightning, or storms), your cleaning may be rescheduled for safety reasons. We will notify you of any changes to your service appointment.
-
Do I need to be home for the service?No, you do not need to be home during your scheduled service. As long as we have access to your pool and any necessary instructions, our technicians can complete the work without your presence.
bottom of page